string(7) “#0066c6”

Endoscopy Solution Overview

Why we help

  • Significant endoscopy waiting list challenges remain across endoscopy (DM01, planned and cancer)
  • Population health trends and screening programme rollout are continuing to drive increased demand
  • Significant workforce shortages are exacerbating already capacity-constrained facilities
  • Many endoscopy units are struggling with outdated systems which limit visibility of information and make decision making less effective
  • Many services are relying on WLIs, insourcing/outsourcing due to an inability to sufficiently increase activity through productivity alone
  • Many services are struggling to deliver sufficient allocation of training lists due to the competing demands for more activity and overall capacity

How we help

  • Support delivery of new service models i.e. CDC’s
  • Standardise unit points allocation and capacity templates to maximise available capacity
  • Improve backfill and cross cover processes to fully utilise available resource
  • Improve administrative and scheduling processes to optimise lists and reduce DNAs/cancellations
  • Rollout data tools to improve quality and visibility of data and performance monitoring capabilities
  • Rapid diagnostics and “light touch” operational support/guidance to focus improvement efforts
  • Demand & capacity, trajectory forecasting and scenario modelling to inform service planning and backlog reduction
  • Offer administrative and management training to improve internal capabilities

What’s the impact?

  • Increased productivity and overall activity without the need for additional spending (or reduced reliance on costly short term capacity solutions i.e. WLIs, insourcing etc.)
  • Improved cancer and RTT performance, accelerated delivery of diagnostic recovery targets
  • Improved data quality and visibility to improve decision making and support targeted delivery of identified opportunities
  • Improved patient journey and experience
  • Improved engagement and accountability from clinical and operational staff
  • Improved team capabilities, training and best practice process standards
  • Future proofing models of care through sustainable transformation and collaborative working
  • Improved compliance to quality, governance and operational standards

Find out how our clinical efficiency specialists
can help you with…


The NHS requires effective and capable leaders in management roles to support clinical teams in running sustainable and safe services. Still, many teams recognise the lack of internal training delivered over recent years has delayed improvements. Our Academies aim to upskill local NHS teams to be more effective in their management roles and run effective improvement programmes for elective services. Reducing the reliance on external consultancy support in the future.

Find out more


Our diagnostic solution can support your teams in reducing reliance on premium rate reporting spending and reduce turnaround times from referral to scan/scan to report. Our interactive dashboards enable teams to review their productivity in ways most teams haven’t had access to previously.

Find out more


With significant capacity challenges experienced by many endoscopy teams across the country and additional funding being spent on creating capacity within the private sector, improving internal capacity couldn’t be more critical. Our productivity tools and specialists will work with your teams to standardise unit point allocation and capacity templates to maximise available capacity.

Find out more

Hospital Admin

Hospital administration teams play a pivotal role in a patient’s pathway, but despite this, they are often an undervalued resource that hasn’t been invested in over recent years. Our programmes can help transform your admin pathways by implementing digitalised processes and retraining the team to use best practice approaches and improve customer service skills.

Find out more

Mental Health

The recent pandemic has accelerated an ongoing trend of declining mental health across the UK, with under 18’s most affected. Our teams can support the development and rollout of risk stratification tools to improve demand management, and our academy can aid in upskilling local teams to utilise existing resources more effectively.

Find out more


With outpatient waiting lists growing year on year and waits for patients to be assessed increasing significantly, significant pathway changes are required to ensure these services can become sustainable. Our specialists can create the headspace and provide additional capacity and capability to drive both incremental and transformational changes. Our specialists will improve existing processes and implement new pathways to support teams with these system-wide challenges.

Find out more

Primary Care

With high volumes of clinical correspondence from an increasing number of sources creating clinical risk and constraining capacity, primary care is consistently under pressure to manage this increasing demand. Our teams can implement workload optimisation processes to redesign triage processes and clinical decision-making.

Find out more


With some of the longest waits for surgery in the last decade and the cost of running an operating theatre increasing, improving theatre productivity has never been higher on trust agendas. Our specialists and interactive tools can support your teams in improving in-session utilisation sustainably and the use of theatre estate, not only to treat additional cases but also to reduce the reliance on the independent sector and bring additional income back into the NHS. Paired with our Theatre Academy, we can upskill your local teams to be confident in managing all theatre productivity challenges in the short and long term.

Find out more