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Theatres Solution Overview

Why we help

  • Significant admitted waiting list challenges remain across the country
  • Significant workforce shortages are exacerbating already capacity-constrained facilities
  • Trusts struggling to achieve activity plans
  • Many services are relying on WLIs, insourcing/outsourcing due to an inability to sufficiently increase activity through productivity alone
  • Long term sustainable transformation is the only way to futureproof elective operating
  • Non elective bed pressures continue to disrupt elective recovery, mandating the need for radical transformation of elective operating models i.e.
    • Regional elective operating hubs
    • Hot/cold site operating
    • Right size/right setting (Intensity gradient – moving more procedures to MOPS/outpatient setting)

How we help

  • Improve administrative and scheduling processes to optimise lists
  • Demand & capacity, trajectory forecasting and scenario modelling to inform service planning and backlog reduction
  • Support delivery of new service models i.e. regional elective operating hubs
  • Offer administrative and management training to improve internal capabilities
  • Process and pathway redesign
  • Rapid diagnostics and “light touch” operational support/guidance to focus improvement efforts
  • Patient flow optimisation – Process and pathway design to support clinical decision making and optimisation of lists
  • Improve governance and adherence to clinical practice requirements
  • Improve data quality and rollout data tools to improve performance monitoring and enable clinical and operational benchmarking with peer organisations
  • Improve backfill and cross cover processes to fully utilise available resource
  • Improve clinical awareness/ interaction/understanding of operation

What’s the impact?

  • Increased productivity and overall activity without the need for additional spending
  • Achievement of activity plans to improve cancer and RTT performance and accelerate delivery of elective recovery plans
  • Future proofing models of care through sustainable transformation and collaborative working
  • Improved patient pathway and experience
  • Improved engagement and accountability from clinical and operational staff
  • Improved theatres flow, reduced downtime on lists, reduced fallow sessions, reduced DNAs and cancellations
  • Improved team capabilities, training and best practice process standards
  • Improved compliance to quality, governance and operational standards
  • Improved data quality and visibility to improve decision making and support targeted delivery of identified opportunities

Find out how our clinical efficiency specialists
can help you with…


The NHS requires effective and capable leaders in management roles to support clinical teams in running sustainable and safe services. Still, many teams recognise the lack of internal training delivered over recent years has delayed improvements. Our Academies aim to upskill local NHS teams to be more effective in their management roles and run effective improvement programmes for elective services. Reducing the reliance on external consultancy support in the future.

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Our diagnostic solution can support your teams in reducing reliance on premium rate reporting spending and reduce turnaround times from referral to scan/scan to report. Our interactive dashboards enable teams to review their productivity in ways most teams haven’t had access to previously.

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With significant capacity challenges experienced by many endoscopy teams across the country and additional funding being spent on creating capacity within the private sector, improving internal capacity couldn’t be more critical. Our productivity tools and specialists will work with your teams to standardise unit point allocation and capacity templates to maximise available capacity.

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Hospital Admin

Hospital administration teams play a pivotal role in a patient’s pathway, but despite this, they are often an undervalued resource that hasn’t been invested in over recent years. Our programmes can help transform your admin pathways by implementing digitalised processes and retraining the team to use best practice approaches and improve customer service skills.

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Mental Health

The recent pandemic has accelerated an ongoing trend of declining mental health across the UK, with under 18’s most affected. Our teams can support the development and rollout of risk stratification tools to improve demand management, and our academy can aid in upskilling local teams to utilise existing resources more effectively.

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With outpatient waiting lists growing year on year and waits for patients to be assessed increasing significantly, significant pathway changes are required to ensure these services can become sustainable. Our specialists can create the headspace and provide additional capacity and capability to drive both incremental and transformational changes. Our specialists will improve existing processes and implement new pathways to support teams with these system-wide challenges.

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Primary Care

With high volumes of clinical correspondence from an increasing number of sources creating clinical risk and constraining capacity, primary care is consistently under pressure to manage this increasing demand. Our teams can implement workload optimisation processes to redesign triage processes and clinical decision-making.

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With some of the longest waits for surgery in the last decade and the cost of running an operating theatre increasing, improving theatre productivity has never been higher on trust agendas. Our specialists and interactive tools can support your teams in improving in-session utilisation sustainably and the use of theatre estate, not only to treat additional cases but also to reduce the reliance on the independent sector and bring additional income back into the NHS. Paired with our Theatre Academy, we can upskill your local teams to be confident in managing all theatre productivity challenges in the short and long term.

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