NHS improvement case studies
Explore case studies from across NHS services to see the challenges addressed, changes made and measurable results achieved.
133 additional
new-patient slots per week
How a South Yorkshire NHS trust reduced unnecessary follow-ups and improved clinic planning to create more capacity for new patients.
South Yorkshire NHS Trust
17% increase
in average theatre cases per session
How a Welsh Health Board reopened theatre sessions, aligned workforce capacity and improved in-session productivity following the pandemic.
Welsh Health Board
+740 theatre cases
over a 4-month period
How a South-West NHS trust strengthened theatre planning and booking to increase elective activity by 11.3% and reduce dropped sessions by more than 40%.
South West NHS Trust
40% reduction
in late starts
How a programme spanning 12 trusts increased theatre utilisation, reduced late starts and developed the local capability needed to sustain improvement.
Cheshire and Merseyside
18.4% increase
in elective theatre activity
How an East of England NHS trust strengthened theatre planning, reduced dropped sessions and delivered 446 additional elective cases in three months.
East of England NHS trust
+511 theatre cases
delivered over 3-month period
How a North-West NHS trust strengthened list planning, scheduling governance and performance visibility to treat 511 additional patients in three months.
North West NHS Trust
+8,346
outpatient bookings above projection
How a London NHS trust standardised booking, improved digital communication and expanded patient-initiated follow-up to make better use of outpatient capacity.
London NHS Trust
Over £10m
in potential unnecessary investment avoided
How a system-wide review gave an integrated care board the evidence to meet future demand through better productivity, improved utilisation and targeted service planning.
North West ICB
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